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Shipping & Returns

 *Online orders only, shipping via UPS Ground to Continental USA only. Add'l charges apply for Hawaii & Alaska.

Shipping any Dickies Workwear order to a Business Address qualifies for FREE SHIPPING via UPS Ground to Continental USA.

(Dickies Medical does not qualify for Free Freight promotion.)

 

Must type 'Dickies' in coupon code.

 

How much will Residential Shipping Cost me?

Product Value UPS Ground UPS 2nd Day Air UPS 3rd Day Air
$1 to $99.99 $8.95 $29.95 $19.95
$100+ FREE $95 $50

Dickies Shipping:
Please allow 7-10 day for Dickies product depending on your location.
Note that in most cases we cannot ship Dickies product via Air Shipment.
 

See conditions below.
 

UPS Ground: UPS ground can take up to 7 days for delivery, depending on how far your address is away from one of our eight warehouses spread throughout the United States. Do not include weekends or holidays. We make no guarantee on delivery time and are not responsible for delays caused by UPS. No deliveries on weekends or holidays.
 

3 Day Select: (3 Day Select is twice as fast as Ground) Selecting 3 Day Select does NOT mean you will receive your order three days after the order is placed. Only that we will ship the order using UPS 3 Day Select. Meaning, you will receive your order within 3 business days, once the order has shipped. Do not include weekends or holidays. We make no guarantee on delivery time and are not responsible for delays caused by UPS. No deliveries on weekends or holidays.
 

2nd Day Air: 2nd Day Air does NOT mean you will receive your order two days after the order is placed. Only that we will ship your order using UPS 2nd Day Air. Meaning, you will receive your order within 2 business days, once the order has shipped. Do not include weekends or holidays. We make no guarantee on delivery time and are not responsible for delays caused by UPS. No deliveries on weekends or holidays.
 

Embroidery Orders - Embroidery orders require 12 additional days before shipping.
 

Mail Orders - Flat shipping charges based on price.
 

Military APO and FPO - None, UPS will not deliver to APO's or FPO's
 

International Orders - None. We are NO longer accepting orders for shipping outside the U.S.A.


RETURNS:

Click here to download our Return Form.

 Our customers have a 15 day return policy upon delivery. If you are not satisfied with the products for any reason return them for a refund*, less shipping charges.

*Shipping charges are not refundable for all purchases. We do not refund the cost shipping only the purchase price of the item. Embroidered, Hemmed, or Altered items are not returnable, exchangeable, or refundable. Returned items must not be washed or worn unless defective.
 

Select Option Below:
1. Return
2. Exchange
3. Defective Return or Exchange
4. Gift Exchange
5. Order Cancellation
 

Return Authorization Required
Before you return or exchange any item for any reason - You must first contact us for a Return Authorization Number (RMA) which is required for all returns or exchanges, and shipping instructions.
E-mail support@minnesotaworkwear.com or FAX 866-299-9555 (Be sure to include the order number, item, and your name.)
 

We highly recommend that you send your return via UPS, Fed EX, or insured US Mail. Items sent but not received by MinnesotaWorkwear, LLC will NOT receive credit for the return.

Items received without an Return Authorization Number (RMA) will be refused and sent back to you.
 

Exchanges
For faster service on exchanges, we recommend you reorder and purchase the correct item online. Send the return back to us with the RMA number. When the old products are returned we will credit your account, less shipping charges. The customer is responsible for cost of shipping the exchange.

Shipping charges will apply for all exchanges.
 
Defects in Workmanship
Defect in workmanship must be presented to us by phone (800-347-8856), fax, or E-Mail Customer Service within 30 business days from receipt of your order. (Be sure to include the order number, item, and your name.)
 

Shortages or Incorrect Orders
All claims for shortages or incorrect orders must be presented to us by phone (800-347-8856), fax, or E-Mail Customer Service, within 5 business days from receipt of your order. (Be sure to include the order number, item, and your name.)
 

Order Cancellations
Orders which have already reached our distribution center cannot be canceled, changed, or stopped. Call us immediately at 800-347-8856 and we will try and assist you. All cancellations require confirmation by our customer service department at 800-347-8856. We may not be able to cancel or modify your order, in some cases we have only minutes after your order is received before we submit your order to one of our eight processing centers. Once the order pull ticket is printed, we have no way to stop it. It like finding a needle in a hey stack. Our apologies. All our products are returnable and customers should follow our normal return policy shown above.
 

Orders shipped, but refused by the customer will still be charged shipping charges. Embroidery orders which have already been embroidered but not shipped cannot be canceled, changed, or returned. Shipping charges will apply if the order has shipped or is in our distribution system. Orders that have been shipped, but not wanted by the customers should follow our return policy shown above.

 
All Orders are shipped using UPS Standard Ground, UPS 3 Day Select, or UPS 2nd Day Air to the United States only. No deliveries on weekends and holidays.